Vodafone Czech Republic is a Czech telecommunications company that became part of the international Vodafone Group in 2005. It is one of the three largest Czech mobile operators and is one of the largest Czech companies by revenue. It currently provides mobile services, Internet access and digital TV to more than 4.5 million end customers.
Vodafone needed a long-term partner to help flexibly implement user testing and interpret its results. The condition was complete recruitment, methodology setting and turnkey implementation including output processing and final presentation.
For 5 years, we've been helping Vodafone discover opportunities and reserves of digital products and get feedback from their users. Continuous user testing of websites and applications leads to an ever better customer experience for Vodafone clients.
Regular user testing
Flexible turnkey research
Help with setting up the methodology
Together, we set up a methodology and a precise framework of cooperation so that we are fully aligned and able to plan user testing as efficiently as possible.
Thanks to this, the client's UX team can rely on us whenever it needs to carry out user research, which we will ensure and process within the specified parameters in a very short time.
We can quickly uncover the missing capacity and completely arrange turnkey user testing. We can design a suitable method where the standard approach is not enough. After 5 years of cooperation, we have a very well set up process where both parties know exactly what and how.
Get a rope to throw. We know the right business routes and uncover every design pitfall.
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