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Nebo se ozvěte Michalovi

Michal Mládek

Sales & Marketing Director
michal.mladek@sherpas.cz773 773 817

Strategies and workshops for EAT SMART

Go-to-market strategy for EAT SMART

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15+ Stakeholders

from logistics and production to R&D, client service to sales and marketing

4 Workshops

within 8 weeks of intensive work of the whole team

1 action plan

The outcome was a realistic and ambitious action plan

About the project

Client

EAT SMART

Realization

2024

Services provided

Strategies, workshops, facilitation

About the client

EAT SMART is revolutionising corporate dining - the canteen of the future. Smart and economical employee catering solution that can be adapted to the needs of any company. EAT SMART combines modern technology and quality, fresh food. One app, one fridge and outlet. You don't need more. Then you just need to choose your favorite dish, heat it up and it can be served.

It's a challenge

After months of development, EAT SMART got to a state where it was possible to start planning the launch of the product. It was necessary to get all the internal teams on board, focus them on the launch and define a plan of action. All this in an extremely short amount of time.

The solution

A set of 4 intensive workshops aimed at creating a go-to market strategy through effective alignment of all internal teams involved in the project - from logistics and production to R&D, client service to sales and marketing.

Objectives of the project

! 01

Onboarding of all teams to the project

! 02

Awareness of the main priorities and activities

! 03

Creating a shared go-to-market strategy

How we approached it

The entire project began less than 4 months before EAT SMART's planned entry into the market. Until then, the project was intensively devoted mainly to the R&D department, which dealt with technology and related aspects. Therefore, it was crucial to get key people from marketing, trade, logistics, production and customer service on the ship as quickly as possible, to get to know the status of the project, to unite in the objectives and the overall strategy.

Therefore, we decided to implementation of 4 follow-up workshops, which gradually focused on the following areas:

  • alignment of individual teams and definition of goals,
  • target groups, persons and their needs
  • user scenarios for deployment and continuous support,
  • business and marketing.

The process of creating a go-to-market strategy

Gradually, with the participation of all relevant stakeholders, we put together all the basic building blocks, without which it would not be possible to enter the market efficiently, in a controlled and successful way with the product. The key outputs that emerged during the 8 weeks were:

  • Shared definition of project objectives in the short, medium and long term and awareness of the main priorities and activities that individual teams are working on.
  • Value proposition of the service based on the definition of target groups and their needs, which at the same time serves as a basis for creating a business and marketing strategy.
  • Definition main user scenarios and approach to their solution as a basis for the functioning of customer support.
  • Communication Strategies for Building Brand Awareness and lead generation strategy for the launch of the service and the following 12 months.

Outturn

The result of the joint intensive work was that All stakeholders have a common understanding about this:

  • What kind of service do we want to bring to the market?
  • to whom we are aiming for the service,
  • how the service should ideally work,
  • what are the priority activities that need to be focused on before launching a service on the market,
  • when we want to go to market with the service.

Everything necessary for a coordinated and successful launch of the service to the market, which took place in spring 2025.

Visual outputs

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Results

15+ Stakeholders

from logistics and production to R&D, client service to sales and marketing

4 Workshops

within 8 weeks of intensive work of the whole team

1 action plan

The outcome was a realistic and ambitious action plan

Workshops with Sherpas started happening the moment we already knew we would soon be ready-to-market. We needed to show all the team members where we were and where we wanted to go. Such calm strength of Luboš helped bring the whole team together and realize the great whole compared to the needs of the individual. We are very happy that we were able to work together.

Filip Sajler
Founder & CEO EAT SMART

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